1. Introduction
7i7 (https://7i7.vin) takes your privacy seriously. By using our platform, you agree to this Privacy Policy. This document clearly explains what information we collect, why we collect it, and how it is used and protected.
We believe users own their own data. 7i7 collects only what is necessary to deliver its services. Selling your information to third parties goes entirely against our principles.
In Brief: We keep your data secure, never sell it, and use it only to improve our services.
This Privacy Policy applies to all 7i7 services, including slots, Live Casino, Sports Betting, bingo, and the VIP program.
2. What Information We Collect
7i7 collects two types of information — data you provide directly, and technical data collected automatically. A detailed breakdown is provided below:
| Data Type | Example | Source |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Provided at Registration |
| Contact Information | Email, mobile number, and address | At the time of account creation |
| Financial information | Mobile Banking/Nagad number, bank account | During Deposit/Withdrawal |
| Gaming Activity | Betting history, win/loss records | Automatically |
| Technical Information | IP address, browser, and device type | Automatically |
| Cookies & Tracking | Session cookies, preference storage | While Browsing |
We never store your password in plain text — passwords are always saved as encrypted hashes. Documents submitted for KYC verification are stored on secure servers and kept under restricted access once verification is complete.
3. How Information Is Used
7i7 uses collected data solely for specific, legitimate purposes. Each use case is clearly described below:
- Account management: To create your account, complete verification, and ensure secure login.
- Processing financial transactions: To ensure deposits, withdrawals, and bonus payments are processed correctly.
- Fulfilling legal obligations: To meet the requirements of KYC, anti-money laundering (AML), and government regulatory bodies.
- Customer Support: To handle your complaints and queries, and to manage live support.
- Platform Development: For analytical purposes to enhance the gaming experience and develop new features.
- Fraud Prevention: To detect suspicious activity and maintain platform security.
- Personalized Offers: To show you relevant bonuses and promotions based on your gaming preferences.
- Responsible Gaming: To monitor gaming behavior and take protective measures when necessary.
If you prefer not to receive personalized promotional messages, you can turn off marketing notifications at any time from your account settings.
5. Cookie Policy
The 7i7 website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:
- Essential cookies: Required for login sessions and core platform functionality. Disabling these may prevent the platform from working properly.
- Performance cookies: Used to remember your language, theme, or game preferences.
- Analytics Cookies: To understand which parts of the site are most used. All collected data is anonymous.
- Security Cookies: For fraud detection and account protection.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect login and transaction functionality.
6. Security Measures
7i7 uses industry-leading security technology to protect your data. Our security framework is outlined below:
- 256-Bit SSL Encryption: All data transfers are completed over encrypted channels. Look for "https" and the padlock icon in your browser for confirmation.
- Two-Factor Authentication (2FA): An OTP is used as an additional security layer during login.
- Firewall & Intrusion Detection: Real-time monitoring runs continuously to prevent unauthorized access.
- Data Encryption at Rest: Stored data is also kept in encrypted form.
- Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
- Restricted Access: Only authorized personnel can access data on a need-to-know basis.
Please keep in mind — no one can guarantee 100% security on the internet. Keep your password strong and never share it with anyone.
7. How Long Information Is Retained
7i7 does not retain your data beyond what is necessary. Different retention periods apply depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | 5 years after account closure | Legal obligations |
| Transaction Records | 7 years | Financial regulatory requirements |
| KYC documents | 5 years after account closure | To comply with AML regulations |
| Gaming Log | 3 years | Dispute Resolution |
| Cookie/session data | 30 days to 1 year | User Experience |
| Support Conversations | 2 years | Quality Control & Training |
Once the retention period ends, your data is securely deleted or anonymized so that you can no longer be identified.
8. Your Rights
Under the 7i7 Privacy Policy, you have several important rights regarding your own data:
Right to Access
You can submit a request to view the information we hold about you.
Right to Rectification
Let us know if any of your information is incorrect or incomplete so we can update it.
Right to Erasure
You may request that your data be deleted under certain circumstances.
Right to Object to Processing
You may opt out of your data being used for marketing purposes.
Right to Data Portability
The right to receive a copy of your data in a readable format.
Right to Withdraw Consent
You may withdraw your consent to data processing at any time.
To exercise any of these rights, contact our support team. All requests will be responded to within 30 days of receipt.
9. Privacy of Minors
7i7 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.
If a parent or guardian believes their child has registered on our platform, please contact our support team immediately.
10. Policy Changes
7i7 may update this Privacy Policy from time to time. Revisions may be necessary due to legal changes, technological developments, or updates to our services.
- For significant changes, advance notice will be sent to your registered email.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
- The date of the most recent update will always be shown at the top of this page.
11. Contact
For any privacy-related questions, requests, or concerns, please get in touch with us:
Our dedicated privacy team will respond to your request within 30 business days. For urgent matters, reach us via live chat — our Bengali-speaking representatives are always on hand.